Bank of America Resources

LOST/STOLEN CARD AND FRAUDULENT CHARGES

Please contact Bank of America as soon as possible if a card is lost, stolen, or has fraudulent charges.

  • If the card is lost or stolen, please call 888-449-2273 for a replacement card and a new account.
  • If there are fraudulent charges, please call BOA Fraud Department at (866) 500-8262.

 

DISPUTE A TRANSACTION

  • First, contact the vendor to dispute a charge on your T&E card. 
  • To initiate a dispute that you cannot resolve with the vendor, please call the BOA Dispute Department at (855) 521-1795.

 

INTERNATIONAL TRAVEL

Please contact Bank of America before you depart on your international trip to notify them of your travel so that you may use your card while abroad.

 

OTHER RESOURCES

BOA Works Login

BOA Works & Monthly Statement Guide

Card Authorization Log Guide

Resetting BOA Works Password

Finding a Cardholder Billing Address in BOA Works

Chip PIN Cardholder Brochure

Online PIN Check Registration and Login Instructions 

Card Benefits Guide